Pepster Logo - AI Skill Development for Customer Experience Improvement

Features Created for Maximum Impact.

Integrated.
Automated.
Effortless.

AI-Powered Features for Skill Development and Workflow Automation

AI-Powered Customer Interaction Insights.

Uncover insights, track performance, and boost team effectiveness with AI-driven analytics.

Skill Analysis

Analyze individual interactions to pinpoint skill gaps and strengths, enabling targeted improvements for team growth.

Knowledge Measurement

Track employee knowledge during customer interactions to identify areas for training and ensure consistent expertise.

Customer Sentiment

Leverage AI to analyze customer sentiment, helping teams address emotional cues and improve customer satisfaction.

Personal Dashboard

Access real-time dashboards to visualize team performance, track trends, and make data-driven decisions effortlessly.

AI Analytics for Skill and Sentiment Insights from Customer Interactions

AI-Powered, Hyper-Personalized Learning.

Delivering the right training at the right time, keeping employees engaged and driving measurable growth.

Custom Learning Paths

AI builds custom learning journeys tailored to each employee’s skills and goals, delivering impactful training exactly when it’s needed.

Engaging Microlearning

Keep employees motivated with bite-sized, engaging lessons that seamlessly integrate into their daily work routines.

Customized Content

Pepster customizes training materials to reflect your brand’s voice, culture, and goals. Ensure every employee gets training that resonates and aligns with your company’s unique identity.

AI Performance Support

Equip employees with AI-driven bots and knowledge assistants that provide real-time guidance, helping them perform better and solve problems faster while on the job."

AI-Powered Hyper-Personalized Learning Solutions

End the Chaos: Integrate Everything with Pepster.

Connect your systems effortlessly—Pepster automates workflows, eliminates manual effort, and maximizes efficiency.

Ticketing System

Analyze every customer interaction directly from your ticketing system, automating insights and streamlining feedback to improve team performance.

CRM

Seamlessly connect with your CRM to analyze customer interactions at scale, uncovering trends and individual opportunities for improvement./p>

Knowledge Base

Integrate with your knowledge base to assess employee expertise during customer interactions and deliver tailored learning paths for skill enhancement.

HRIS

Sync with your HRIS for efficient user management, skill tracking, and performance evaluation—all automated for ease.

Seamless Integrations with CRM, HRIS, and Knowledge Base for Automation

The Perfect Package for your Team.

Select a plan that fits your team's needs and scale effortlessly.

Analytics

  • AI-driven analysis of customer interactions
  • Dashboards for skill and sentiment tracking
  • Automated performance insights and reports
  • Integration with ticketing systems and CRMs
  • HRIS & Knowledge Base integration
  • Optional custom branding

Pay-per-user pricing + implementation
min. 20 users

Let's Talk

Learn

  • Includes all Analytics features
  • Hyper-personalized learning paths
  • Microlearning modules for ongoing development
  • Quarterly updates with new training modules
  • Optional custom branding


Pay-per-user pricing + implementation
min. 20 users

Let's Talk

Custom

  • Includes all Learn features
  • Custom content tailored to your organization
  • Quarterly strategy reviews for optimization
  • Quarterly customization updates
  • Full custom branding included
  • 24/7 priority support

Pay-per-user pricing + implementation
min. 100 users

Let's Talk
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